Customer Service Assistant - Leeds
- £24000 per year
- Monthly bonuses
- Reputable business within the financial services sector
- No experience required, full training provided
- Excellent progression and development opportunities
- No shift patterns or weekends
- Excellent benefits
- Hybrid working
- Central location in Leeds
- Great team and culture
- Excellent offices and facilities
- Immediate interview
The role of Customer Service Assistant:
- Handling a high volume of calls assisting with a range of queries from existing customers
- Ensuring the highest level of service and each query is resolved to the highest standard
- Working in a busy environment chasing up documents and details required for the customer
- Liaising with third parties ensuring a seamless process
The ideal Customer Service Assistant:
- Previous customer experience from a range of backgrounds such as retail and hospitality
- A confident telephone manner and excellent communication skills
- Ability to work under pressure in a fast-paced environment
- Good attention to detail and organisation skills
- An excellent team player
Hours:
- No shift patterns or weekends