We are seeking an Account Manager to oversee client relationships and deliver exceptional service within the facilities management sector. This permanent role offers a fantastic opportunity to manage key accounts and ensure service excellence.
Client Details
The hiring organisation is a medium-sized service provider specialising in facilities management. They are well-established in the industry and focus on delivering tailored TFM solutions to their clients.
Description
- Manage and develop client relationships to ensure satisfaction and retention.
- Oversee the delivery of facilities management services in line with client expectations.
- Monitor and report on contract performance to meet agreed KPIs and SLAs.
- Identify opportunities to enhance service delivery and optimise processes.
- Collaborate with internal teams to ensure seamless operations and client support.
- Prepare and present regular updates to clients and senior stakeholders.
- Manage budgets and ensure financial targets are met or exceeded.
- Resolve any client issues promptly and professionally.
Profile
A successful Account Manager should have:
- Previous experience in account management within the facilities management sector.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Proficiency in analysing data and preparing detailed reports.
- A results-oriented approach with a focus on client satisfaction and service quality.
- Excellent communication and negotiation skills.
- Knowledge of budgeting and financial management.
Job Offer
- A competitive salary in the range of £62,500 to £70,500 per annum.
- A comprehensive benefits package to support your needs.
- Opportunities to work with a respected organisation in the business services industry.
- A collaborative and professional work environment.
- Potential for career advancement within the facilities management sector.
This is a fantastic opportunity for an experienced Account Manager to make an impact. If you are ready to take the next step in your career, we encourage you to apply today!