Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.

Main duties will include:

Answering customer enquiries via phone and email
Providing exceptional customer service to customers
Preparing quotes
Processing orders
Updating customers regarding deliveries
Liaising with the warehouse and 3rd party suppliers
Answering queries quickly and efficiently

The successful candidate will have:

Excellent problem-solving skills
A strong work ethic and the want to get involved in a varied role
Strong customer service skills
Enthusiastic team player
Calm and professional telephone manner
Good IT skills

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions

Eclectic Recruitment

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Customer Support Advisor