Office Administrator - Byker
- £25,396 per year
- Free onsite parking
Hours:
- Monday - Friday 8am-5pm
- One-hour lunch break (40 hours per week)
Contract Type:
- Temporary to Permanent contract (Temporary for around 3 months)
Start Date:
About Us:
Our client is a leading player in the manufacturing industry, dedicated to delivering exceptional service to their clients. They are currently seeking a motivated and organised Administrator to join their dynamic team in Byker.
Role Overview:
As an Office Administrator, you will be the first point of contact for clients and engineers, ensuring smooth communication and efficient service delivery. Your responsibilities will include managing incoming calls, processing service requests, and maintaining accurate records. This is a fast-paced role that requires strong organisational skills and the ability to multitask effectively.
The role of Office Administrator:
- Monitor and respond to incoming calls.
- Log and track service requests using the internal software and ensure all communications are documented.
- Upload workbooks and maintain client portals.
- Prepare and send quotes to clients and raise purchase orders (POs) upon receipt.
- Coordinate with engineers and ensure the service rota is updated regularly.
- Generate and send out daily reports.
- Provide general administrative support, including data input and document control.
The ideal Office Administrator:
- Strong computer skills, including proficiency in Microsoft Excel.
- Previous administrative experience with a focus on client communication.
- The ability to handle busy phone lines and manage multiple priorities.
- A proactive and reactive approach to problem-solving.
- Excellent attention to detail and organisational skills.
Training:
Comprehensive training will be provided to ensure you are fully equipped to succeed in this role.